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About CGM
Our technical assistance engineers understand that patients care can be unfavourably affected by software problems. Therefore, they regularly cooperate with our training team and programming personnel in order to ensure immediate solutions to any problems or questions.
CompuGroup Medical offers phone support or by means of our convenient Customer Portal accessible through browser or directly via software. You will be provided with tracking number for each service request. Therefore, yourself and your assistance engineer will be able to easily communicate and to track the progress in each problem until its final solution.