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CompuGroup Medical launches groundbreaking, ambient AI solution in electronic health record system

December 20, 2024

CGM AMBI listens to an entire patient encounter and completes the patient note, parsing information from the doctor, nurse, patient, and supporting family members.

Computer modeled stethoscope representing CGM AMBI Ambient AI Solution for your electronic health record system.
  • AI-powered companion for physicians can accurately document all patient encounters in structured note form by listening to the visit
  • Removes burden of written documentation from physician allowing them to more fully focus on direct interactions with patients
  • Beginning of a paradigm shift in the quality of physician and patient encounters

Austin, TX – CompuGroup Medical US (CGM), a leading provider of innovative healthcare IT solutions and revenue cycle management services, today announced the launch of its cutting-edge CGM AMBI ambient AI capability. CGM AMBI is integrated within its market-leading electronic health record (EHR) system CGM APRIMA . This advanced feature is designed to enhance clinical workflows, improve patient care, and streamline documentation processes, ultimately empowering healthcare professionals to focus more on patient interaction and less on administrative tasks.

The CGM AMBI AI capability leverages advanced natural language processing and machine learning technologies to provide real-time assistance during patient encounters. By seamlessly integrating with the EHRs, this innovative tool allows healthcare providers to document patient visits effortlessly, capture critical information through voice recognition, and generate comprehensive, structured notes and coding recommendations. Its output is also consistently high quality in terms of speed, accuracy and syntax.

Dr. Jennifer Rahn
It made a huge difference in the amount of time to document a visit. I was able to close all my notes before leaving the office. Instead of spending my evenings and weekends doing notes, I was able to spend more time with my family.

Dr. Jennifer Rahn

"We are excited to introduce our ambient AI capability, which represents a significant leap forward in how healthcare professionals administer patient care," said Derek Pickell, CEO at CGM US.

"Our goal is to reduce the burden of documentation while improving the accuracy and quality of patient records and suggesting codes that support quality and billing requirements”, stated Benedikt Brueckle, President and CFO, and incoming CEO at CGM US. With CGM AMBI, clinicians can engage with patients more meaningfully, leading to better outcomes, enhanced patient satisfaction, and optimized business operations."

Ambient AI for CGM APRIMA

CGM AMBI listens to an entire patient encounter and completes the patient note, parsing information from the doctor, nurse, patient, and supporting family members.

Key features of the CGM AMBI Ambient AI Solution include:

  • Voice-Activated Documentation: Clinicians can dictate notes and commands, allowing for hands-free documentation that captures the nuances of patient conversations in real time.
  • Contextual Understanding: The AI understands clinical context, ensuring that relevant medical terminology and information are accurately captured, reducing the risk of errors. At the same time, it knows which parts of the physician/patient dialogue are general chat not related to the clinical encounter and keeps that out of the documented encounter.
  • Seamless Integration: The Ambient AI technology is fully integrated with CGM's existing EHRs, ensuring a smooth transition for healthcare providers and minimal disruption to workflows.
  • Enhanced Workflow Efficiency: By automating routine documentation tasks including coding of diagnoses and orders, healthcare providers can spend more time with patients, fostering stronger relationships and improving the overall patient experience.

Clients using CGM AMBI have already enthused about what it means to them.

Benedikt Brueckle, President and CFO, CompuGroup Medical, Inc.
Our goal is to reduce the burden of documentation while improving the accuracy and quality of patient records and suggesting codes that support quality and billing requirements.

Benedikt Brueckle, President and CFO, CompuGroup Medical, Inc.

“It made a huge difference in the amount of time to document a visit. I was able to close all my notes before leaving the office. Instead of spending my evenings and weekends doing notes, I was able to spend more time with my family,” said Dr. Jennifer Rahn.

Dr. Kimberly Deltuva highlighted how CGM AMBI enhances the doctor-patient relationship. “Knowing that specific details were being recorded and I didn't have to either write them down or remember them made it a much more enjoyable and fluid encounter.”

As the healthcare landscape evolves, CGM remains committed to providing innovative solutions that meet the needs of healthcare providers and patients alike. The measured development by the experienced CGM team ensures that the company can truly meet the needs of busy practices. The introduction of CGM AMBI Ambient AI Solution is a testament to CGM’s dedication to enhancing the quality of care through technology.

About CompuGroup Medical SE & Co. KGaA

CompuGroup Medical is one of the leading e-health companies in the world. With a revenue base of EUR 1.19 billion in 2023, its software products are designed to support all medical and organizational activities in doctors’ offices, pharmacies, laboratories, hospitals and social welfare institutions. Its information services for all parties involved in the healthcare system and its web-based personal health records contribute towards safer and more efficient healthcare. The basis of CompuGroup Medical's services is its unique customer base, including doctors, dentists, pharmacists and other healthcare professionals in inpatient and outpatient facilities, as well as insurance and pharmaceutical companies. CompuGroup Medical has offices in 19 countries and offers its solutions in 60 countries worldwide. More than 8,700 highly qualified employees support customers with innovative solutions for the steadily growing demands of the healthcare system.