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Having held multiple leadership positions in application development, product management and client services, Carl Smith joins CGM with more than 24 years of experience in the healthcare software industry.
Most recently, Carl served as Vice President of Application Development for Best Doctors, a Boston-based global health insurance and client advocacy solutions provider. Prior to that, Carl provided solution oversight for provider, employer and payer markets in his role as Vice President of Product Management for the clinical analytics product line within Verisk Health. Verisk Health is a subsidiary of Verisk Analytics, whose focus is to help risk bearing entities understand and manage their risk. In this role, Carl created a collaborative environment and implemented effective products that influenced exponential growth in the company’s provider customer-base as well as the revenue base for its analytics solution.
“We are excited to have a seasoned leader with the wealth of knowledge that Carl embodies join our executive team. CGM is constantly evolving to adapt to the changing demands of the laboratory information systems (LIS) market and the healthcare software industry as a whole. Carl’s background and experience are the perfect complement to CGM’s objective to identify and pursue new opportunities that the new era of healthcare presents. With a long list of successes in developing and implementing growth strategies, I am confident that Carl will lead our laboratory division to new heights, through innovative and value-adding strategies, both for the benefit of our company as well as our customers,” said Werner Rodorff, CEO, CompuGroup Medical US.
On his new role, Carl says, “Over the course of my career, I have had the opportunity to influence innovation that improved the customer experience for products and services. I embrace this exciting role as general manager of CGM’s laboratory division and welcome the opportunity to craft and implement innovative strategies that will drive the company’s portfolio of industry-leading laboratory solutions to new levels.”
Carl began his career with Sunquest Information Systems, a clinical laboratory information systems provider based in Tucson, Arizona and transitioned to QuadraMed Corporation, an enterprise healthcare software and services provider based in Ontario, Canada. He holds a Bachelor of Science degree in Management Information Systems from the University of Arizona and a Master of Business Administration degree in Technology Management from the University of Phoenix in Tucson, Arizona.
