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Unique challenges require smart software: EHR for FQHC and CHC

Community health centers (CHCs) and federally qualified health centers (FQHCs) have unique billing and reporting challenges that require specific functionality to meet regulatory requirements and provide the data necessary for ongoing grant funding.

CGM provides award-winning electronic health record (EHR) software and practice management solutions for FQHCs and CHCs. We streamline documentation, automate reporting, ease population health and care management for over-stretched staff, and more.

Special, flexible provider-licensing models meet the needs of FQHC, CHC, rural health, and other unique settings. 

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EHR features for FQHCs and CHCs

Sliding Fee Scales

Basing fees on your patients' ability to pay enables the smooth operation of the business and provides a positive patient experience. Break away from total reliance on funding by charging appropriately and collecting for services rendered.

UDS Reporting 

Simplify your UDS and UDS+ reporting with CGM APRIMA for FQHCs. This reporting is built in—no add-on modules or surprise fees. Spend less time generating and submitting reports and have more time for patient care.

UDS+ reporting is the new standard, and your FQHC requires an EHR that supports this. 

Bilingual Patient Portal

CGM's native Patient Portal provides English and Spanish support for desktop and mobile devices. Patients can view their chart, request appointments and prescription refills, communicate securely with the practice, and much more.

Easy Documentation

Enjoy flexible charting using a touch-enabled screen and save time by integrating with voice recognition software.

Registries

Data submission to registries is critical for patient outcomes and regulatory reporting. With our EHR for FQHCs, we provide easy access to your PDMP and facilitate connection to common registries. 

Clinical Decision Support

Our EHR understands the challenge of managing essential visits to ensure patients stay healthy and adhere to their care plans.

Receive prominent reminders as a provider, alerting you to address care gaps, including annual wellness visits, mammograms, flu shots, and more.

Handling a broad range of care for FQHCs and CHCs

To deliver a broad range of care, CHCs require care teams with diverse skills and professional credentials.

CGM APRIMA accommodates each CHC’s unique blend of clinical staff, including physicians, community health workers, case managers, behavioral health staff and other multi-disciplinary team members, including part-time equivalents.

Our approach enables CHCs to implement a solution that is not only powerful, but cost-effective as well.

CGM APRIMA community health solution

Our comprehensive solution incorporates built-in capabilities for:

  • Traditional primary care
  • Mental and/or behavioral health
  • Substance abuse
  • Group therapy
  • Home visits
  • Case management
  • The ability to integrate with dental and vision center software
  • A patient portal in English and Spanish
  • Referral tracking
  • Data-driven diagnoses
  • Patient reminders for preventive care
  • Prescription sample dispensing
  • ePrescribing
  • Performance reporting
  • Information exchange, education and health maintenance tools to create a more efficient, effective organization
RICHARD BOYLES, MD<br>LOW COUNTRY HEALTH CARE SYSTEM
Patient care is what it’s all about. That’s what we’re there for and with FQHCs it’s even that much more important, because our patient population is up to 50% uninsured. When we can tailor our system to our population, that enables us to greatly improves the care in our area. This is my fifth EHR and it’s by far the best. What sets CGM APRIMA apart from the rest is ease of use—the way that I can build it for my needs and adjust it on the fly.

RICHARD BOYLES, MD
LOW COUNTRY HEALTH CARE SYSTEM

CGM APRIMA has won multiple Best in KLAS awards. Similarly, the Best in KLAS organization has recognized our billing services as a leader in ambulatory RCM services (EHR-associated).

2025 Surescripts White Coat Award

Critical to rural health and other FQHC/CHC care, our e-prescribing platform is a leader in the industry and has been recognized with multiple White Coat Awards from Surescripts.

Easy quality reporting

CGM APRIMA includes a real-time MIPS dashboard so federally qualified health centers, rural health practices, and other specialty providers can track their progress on the fly.

Our MIPS dashboard provides drill-down capability into individual chart notes for total clarity into your numerators and denominators.

Standard and included reporting capability provides what federally-qualified and community health centers need to successfully attest to their MIPS or APM participation.

Interoperability for FQHC and CHC

CGM APRIMA gives providers the EHR interoperability tools they need to connect with patient data in the way that works best for them, and, just as importantly, those with whom they need to connect.

Whether that is with a point to point interface, integration with a Health Information Exchange (HIE), direct messaging, or with participation in our national network partners’ programs such as Surescripts and CommonWell.

CGM APRIMA integrates with multiple in-house solutions like FHIR API, appointment reminders, telehealth, EDI, billing services, and more. 

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