Central Arizona Pain Institute has been growing steadily since Eric T. Baumann, MD opened the Pain Management specialty practice in the summer of 2005. Margie Anacaya, MD, and a nurse practitioner came on board in 2007. A second nurse practitioner joined two years later, in 2009.
“We tried to implement the EHR that our billing company was using, but we didn’t get past the first day,” Dr. Anacaya recalled. They continued to use that billing company, but returned to using paper charts and dictation.
Therefore, when the practice began looking for an Electronic Health Record (EHR) solution, they already knew what they didn’t want, based upon their negative experience with their current and previous billing companies. They aimed to find a company that would adapt to and address their particular needs.